How do text messages and emails from Volunnear work?
Volunnear sends a text or email only after you say yes, and only what you asked for, such as a sign-up link or a reminder. In this demo, messages go only to verified test recipients, and a text cannot carry the sign-up link.
Fictional policy for a demo non-profit. Last reviewed 2026-10-18.
Who this applies to
This applies when you ask the assistant to send you a match, set a reminder, or message you about a coordinator decision.
How it works
- Ask the assistant to send you a match or set a reminder.
- Say clearly yes and give the channel, email or text, and the address or number.
- Read what the assistant says happened. It reports exactly what the system returned.
- If a text was only a short reminder or nothing was sent, use the sign-up link the assistant gives you in the chat.
- Reply STOP to a text to stop messages.
What to know
- Volunnear does not send marketing messages.
- In this demo, delivery is limited to verified test recipients.
- Texts in this demo are short fixed templates that cannot contain the sign-up link.
- Reminders go out about a day before the shift, with a check-in after it.
- Reminders are set only if you said yes to them.
- If the address or number is not a verified recipient, nothing is sent, and the assistant says so.
An example
Leo in Queens asks for a match to be emailed to him. Because this demo only sends to verified test recipients, the assistant tells him plainly that nothing was sent and shows the sign-up link right in the chat.
What we cannot do
- Send a message without a clear yes.
- Put a sign-up link in a text in this demo.
- Say a message was sent when it was not.
Need a person?
Ask for a coordinator if you want messages to stop or the wrong person is getting them. Say "Please stop messages to me."